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![]() I can manually move the arm to the left.Īny ideas or suggestions would be much appreciated. The Y and Z initialization seems ok via the Acquity console. with photodiode array (UPLC-PDA), humming away in the corner at CanTEST. It's not possible to calibrate xz axis since the arm doesn't want to move. Sample Manager (UPLC) Removing the Needle Assembly Demonstrates the correct procedure for removing the needle assembly in the ACQUITY UPLC Sample Manager. It shines a laser on the sample, and the reflection (a measure of how the drug. We tried to flash the firmware, to reboot the system without the backup battery, to remove non-volatile ram (via service mode) and nothing worked. This is an endless loop, every time the module initialize, the arm '' smack '' the module during 5 seconds and generate the same error message. Plumbing the binary solvent manager and sample manager. So I reset the module and now during the initialization, the arm '' smack '' the inside of the module (on the right) during 5 seconds and generate this error message : X-axis home h/w fault. The Waters ACQUITY UPLC system is intended for analyzing compounds. The SM generated this error : missing/wrong plate or vial. Demonstrates how to replace the inject valve in the ACQUITY UPLC Sample Manager. This morning I did an injection on vial A8 (well plate 48) and I saw the injector going to B8 instead. All the modules were updated to 1.60 and the waters driver Pack 4 is installed. Our expert service engineers and chemists can install and custom-configure the system to be compliant with the methods you plan to run.Our Acquity UPLC-MS (Sample organizer, Sample manager, BSM, PDA and SQD) is running on windows 7 with MassLynx 805. 'Air sensor calibration out of range' error when attempting to run 'characterize needle and loop volume' from the ACQUITY Console after needle replacement New Volume Detection Device (VDD) installed using part number 700002867 ENVIRONMENT ACQUITY Sample Manager CAUSE Volume Detection Device (VDD) was replaced but the air sensor was not calibrated. Chandra adds: Amway and Waters co-attend meetings like AOAC and share our experiences together. We quickly adopted the technology because we saw what it could do for us. A full calibration and data verification is performed ensuring our refurbished laboratory instruments are in excellent working condition. Chandra explains: We are one of the early users of the QDa in the industry, thanks to our partnership with Waters. Routine maintenance is also addressed and filters, liners, tubing, etc. Separations of individual polyphenols were carried out using an ACQUITY UPLC BEH Shield RP18 Water/salt soluble extracts and purified fractions. The Detector Provides Error Messages To Help Troubleshoot. The instruments undergo in-depth preventative maintenance procedures that include extensive cleaning, detector maintenance, line and pump flushing. Waters ACQUITY UPLC Manual Online: error messages and troubleshooting, Startup Error Messages. How GenTech Refurbishes Used Lab InstrumentsĮvery refurbished instrument we sell undergoes a complete electronics inspection and performance evaluation. Financing Options: Purchase, Leasing and Rental.Service, Repair, and a Large Inventory of Parts The Waters Sample Manager Fixed-Loop (SM-FL) offers lowest dispersion performance and is suitable for running 1.0 mm columns.Delivery and Installation with Familiarization Training.Lifetime Phone Support & Remote Troubleshooting.Warranty Coverage with 48 Hour Response Time.Our commitment extends beyond the sale with our warranty and continued service options. Our knowledgeable sales and service team are committed to help you get the right instrument into your lab. GenTech Scientific’s 60,000 square foot facility stocks an extensive multimillion-dollar inventory. Original Quality at Refurbished Prices! Our refurbished analytical instruments have been expertly restored to meet rigid industry standards.
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